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Boost sales team effectiveness through integrated processes, analytics, automation

  • (Process) Strategic O2O R&R, processes and Routine
  • (Tools) ONE LATAM tools and automation.
  • (Data) Insight oriented One Sales Analytics

In partnership with SC, Improve customer service and accuracy E2E

  • (Process) E2E connection, governance
  • (Tools) Automations and Customer Connectivity
  • (Process) Support Model for
    CPFR

Unlock Kenvue in-store execution full potential through new tools, processes and engagement

  • Leverage tools to bring efficiency to store visiting
  • Embed execution metrics in J&J mindset
  • Ecom O2O restles execution (Omnichannel integration)

Step up customer management and relationship across company

  • Customer Voice & Insights E2E
  • Customer segmentation and support model
  • Customer Engagement and experience

Ensure Category though leadership and strategy with strong value proposition for shoppers

  • Influence portfolio management
  • Boost Category Growth Strategies and stories
  • Lead Healthy Lives Mission Agenda in CD

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Change Management Activation Team

We are the CMAT (Change Management Activation Team). Please reach us for any need, help, support… count on us for the Consumer Health Digital First Journey.

DF-CMAT-LATAM@its.jnj.com

Enable Digital First, amplify Agile mindset and support Consumer Centricity across J&J Consumer Health LATAM through CCX Squads, Supply Chain, Quality, R&D, SMEs, Clusters and former RAC connections by
having a unique training agenda & communication plan, clear processes and governance.

We believe Change Management will be a start point to work as ONE TEAM to move an E2E Digital First agenda through four Pillars:

  • Communication
  • Trainning
  • Stakeholder Management
  • Agile

CORE TEAM

Alexandre Saito
IT (Product Owner)

Jose Zarco
Strategy

Carlos Felipe Duque
HR

Rafaela Rocha
CCX

Viviane Fernandes
IT

Fernanda Pestelli
R&D

Catarina Carvalheira
Communication

Debora Kawanami
Supply Chain

Mercia Coelho
Deliver

Ricardo Toledo
CBI

Priscila Guedes
QA

Leticia Costa
Scrum Master 

Ju Tannan / Alessandra Renno
BRA

Gina Singh / Gus Henao
LAN

M. Agustina Hofbauer / Paula Miler
LAS

Lourdes Vinent
Finance

EXTENDED TEAM

Nico Garcia
HR

Squad Leaders
CCX

Silvia Alvarez
Customer Service

Alexandre Kotani
CBI

Cinthia Vitorino
CD

Marianna Falcão
HR BRA

SPONSORS

Ludmila Gragnani
IT

Lina Toro
CCX

Charles Lukower
HR